Telehealth and a Limited Number of In-Person Appointments are Available

A limited number of in-person appointments are available each week, provided that Dallas County remains in stage Green or Yellow in regards to COVID-19 cases and hospitalizations. In-person appointments are limited and must be explicitly scheduled in advance. Cases of COVID-19, Respiratory Syncytial Virus (RSV), Strep A, and Influenza have increased in our area this winter. If Dallas County's COVID-19 cases rise into the Orange risk/community spread range, appointments will shift to Telehealth until case numbers decline.

Prior to scheduling an in-person appointment, patients are asked to:

• discuss potential risks and benefits (including personal and household) 
• be symptom-free for at least 24-hours. (Symptoms of the currently dominant variants include runny nose, cough, sore throat, fever, headache, muscle pain, and fatigue.)
• have had no known exposure to someone who has tested positive or has suspected COVID-19 within the past 48 hours
• either (a) have recovered from COVID-19 in the past 6 months or received a COVID-19 booster within the past 6 months (bivalent Omicron-specific boosters are now available at area pharmacies), or (b) remain masked during their in-person session.
• confirm via the Patient Portal that they will be attending in person and complete a screening questionnaire on the day of their appointment. If experiencing symptoms, shift to a Telehealth appointment for that day.
• In-person appointments may also be shifted to Telehealth if the clinician is experiencing symptoms or has had an exposure.

Telehealth will remain open as an option to all patients should they feel unwell, or if they simply prefer the convenience of Telehealth sessions. 

If you are experiencing symptoms, have been exposed to COVID-19, or have tested positive, you can read current CDC recommendations and use the Isolation and Exposure Calculator here to determine whether or how long you need to isolate and other steps to prevent spreading COVID-19.  

You can view additional information on COVID cases and precautions by clicking on the images below.